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  1. What Is CRM (Customer Relationship Management)? | Salesforce

    CRM stands for customer relationship management, which is a system for managing all of your company’s interactions with current and potential customers. The goal is simple: improve …

  2. What is CRM? | Microsoft Dynamics 365

    Learn what CRM is, how it works, and how it enhances customer interactions and drives growth. Discover the benefits of CRM with Microsoft Dynamics 365.

  3. Customer relationship management - Wikipedia

    Customer relationship management (CRM) is a strategic process that organizations use to manage, analyze, and improve their interactions with customers.

  4. What Is a CRM? (CRM Meaning, Definition & Examples)

    Oct 2, 2025 · A CRM is software that helps you manage your relationships with customers and prospects. Imagine your entire business memory: every lead, email, task, deal, support ticket, or …

  5. 10 Best CRM Software Of 2025 – Forbes Advisor

    My roundup will help you learn about the key features of the 10 best CRMs, how much they cost to use and how they can help your SMB thrive. To determine the best CRM software, I used our...

  6. What is CRM? | Guide to Customer Relationship Management | HubSpot

    Customer Relationship Management (CRM) software centralizes customer data and interactions across all touchpoints in your business. According to Digital Silk, the global CRM market is estimated to …

  7. CRM (Customer Relationship Management): Elements, Benefits, and …

    May 3, 2025 · Customer relationship management (CRM) includes the principles, practices, and guidelines that an organization follows when interacting with its customers. CRM is often used to …

  8. What is Customer Relationship Management (CRM)? - IBM

    Customer relationship management (CRM) is a set of integrated technologies used to document, track and manage an organizations relationships and interactions with existing and potential customers. …

  9. What is CRM? | Oracle

    Customer relationship management is both a strategy and a tool that supports those experiences in five key ways. Customer relationship management helps you find new customers, sell to them, and …

  10. What is CRM Software? A Simple Guide - gohighlevel.com

    From follow-up emails to appointment scheduling, CRM software automates time-consuming tasks, freeing you and your team to focus on strategic activities.