DUBLIN--(BUSINESS WIRE)--The "Global Contact Center Transformation Market By Component, By Deployment Type, By Organization Size, By End User, By Region, Industry Analysis and Forecast, 2020 - 2026" ...

Deloitte has issued a biennial report that identifies trends that are impacting customer/client contact center operations. The respondents surveyed by Deloitte represented both internal- and ...

NEW YORK, Oct. 1, 2024 /PRNewswire/ -- LivePe rson (Nasdaq: LPSN), the enterprise leader in digital-first customer conversations, today announced the launch of the LivePerson Community, a new customer ...

Gryphon AI, the leading provider of Intelligent Contact Compliance solutions, today announced a strategic partnership with CloudHesive, an AWS Premier Partner specializing in cloud solutions and ...

Ask any contact center leader what’s standing in the way of transformation, and you’ll hear the usual culprits: outdated systems, legacy KPIs, siloed departments and change fatigue. But if you look ...

Ready to revolutionize your contact center? Dive into the strategic deployment of AI and unlock its transformative potential while conquering everyday challenges. • Transform Your CX: Elevate your ...

TrueServe™ is a leader in service transformation and enables organizations to reimagine their contact centers as innovative contributors to customer experience and overall business operations NEW YORK ...

DUBLIN, Sept. 2, 2020 /PRNewswire/ -- The "Global Contact Center Transformation Market By Component, By Deployment Type, By Organization Size, By End User, By Region, Industry Analysis and Forecast, ...

NEW YORK & NOIDA, India--(BUSINESS WIRE)--HCLTech, a leading global technology company, today announced the expansion of its strategic partnership with Microsoft to transform customer service ...

According to a new report published by Grand View Research, growth can be attributed to the increasing demand for the automation of contact center operations. Increasing trend of monitoring business ...

Dublin, Aug. 31, 2020 (GLOBE NEWSWIRE) -- The "Global Contact Center Transformation Market By Component, By Deployment Type, By Organization Size, By End User, By Region, Industry Analysis and ...